返金ポリシー

Overview

At EuroTravel Shop, we are committed to ensuring you are completely satisfied with your purchase. We stand by the quality of our products and our "Gate-Proof Guarantee."

Returns

You have 30 days from the date of delivery to return your item. To be eligible for a return, the item must be in the same condition that you received it: unused, with tags, and in its original packaging. Please include your order number and proof of purchase.

Refunds

Once we receive your returned item, our team will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Damaged or Incorrect Items

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us immediately so that we can evaluate the issue and make it right.

Exceptions / Non-returnable items

Certain types of items cannot be returned, such as custom products (special orders) or personal care goods. Please get in touch if you have questions or concerns about your specific item.

Contact Us

If you have any questions on how to return your item to us, please contact us at eurotravelshop.info@gmail.com